ICS03.080.30 A12DB4401 广州市地方标准 DB4401/T82—2020 代替DBJ440100/T288—2017 社区居家养老服务规范 Specificationsforelderlycommunity-and-homecareservice 2020-06-08发布 2020-07-01实施 广州市市场监督管理局发布 DB4401/T82—2020 Ⅰ目  次 前言.....................................................................................................................................................................Ⅲ 1范围.................................................................................................................................................................1 2规范性引用文件.............................................................................................................................................1 3术语和定义.....................................................................................................................................................1 4工作原则.........................................................................................................................................................2 5服务设施建设与配置要求.............................................................................................................................2 5.1选址与规划布局.....................................................................................................................................3 5.2服务设施要求.........................................................................................................................................3 5.3功能区配置要求.....................................................................................................................................5 6服务机构要求.................................................................................................................................................8 6.1基本要求.................................................................................................................................................8 6.2运营管理.................................................................................................................................................8 6.3财务管理.................................................................................................................................................8 6.4人力资源管理.........................................................................................................................................9 6.5服务管理.................................................................................................................................................9 6.6服务执行.................................................................................................................................................9 6.7服务发展.................................................................................................................................................9 7人员要求.........................................................................................................................................................9 7.1基本要求.................................................................................................................................................9 7.2岗位要求...............................................................................................................................................10 7.3人员配置...............................................................................................................................................10 7.4行为规范...............................................................................................................................................10 8服务内容和要求...........................................................................................................................................11 8.1服务形式...............................................................................................................................................11 8.2基本要求....................................................................................................................